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Privacy policy

1. Introduction to Our Privacy Policy

Welcome to Cope Digital Agency’s Privacy Policy. This document outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information, including personal data you provide to us, such as your name, email address, and contact details. Additionally, we may gather technical information like IP addresses and browser data to enhance your browsing experience.

3. How We Use Your Information

Your information is used to deliver and improve our services. This includes processing transactions, providing customer support, and tailoring content to your interests. We may also use it for communication and marketing purposes.

4. Legal Basis for Processing

We process your information based on legitimate interests, contractual necessity, and your consent. Our aim is to provide you with the best possible services while ensuring your privacy rights are respected.

5. Data Retention and Storage

We retain your information for as long as necessary to fulfill the purposes outlined in this policy. This includes legal and accounting requirements. Rest assured, we implement secure storage practices.

6. Cookies and Similar Technologies

Our website uses cookies to enhance your user experience. These small text files are stored on your device and help us analyze site traffic and tailor content. You can manage your cookie preferences through your browser settings.

7. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your explicit consent. However, we may share information with trusted service providers who assist us in delivering our services.

8. Your Rights and Choices

You have the right to access, correct, and delete your personal information. You can also opt-out of marketing communications and set cookie preferences. For more information on your rights, please contact us.

9. Data Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security protocols are regularly reviewed and updated.

10. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect or maintain personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any significant changes will be communicated to you through our website or other appropriate channels.

12. Contact Us

If you have questions or concerns regarding our Privacy Policy or the handling of your personal information, please don’t hesitate to reach out to us. We value your privacy and will address your inquiries promptly.